7-day support: 8 AM - 5PM ET
30-day money-back guarantee
March 18, 2014 — by WEBOOSTSHARE ARTICLE
Today we’re talking about “soft installs”. When customers call us about an installation of a signal booster, they will often hear us use the term “soft install.” So, what is a soft install and why would we mention it?
Soft install means soft installation, or non-permanent installation. We recommend that you do a soft install before doing a hard (permanent) install for a couple of reasons:
1) You can test the system to see if it will work for your application. We offer a 30 day money-back-guarantee on our products so our customers can try their setup out. Doing a soft installation will simplify the process if you needed to return your product in the event that what your purchased was not ideal for your situation.
2) It will allow you to decide where to place your outside and inside antenna. The antennas need to be far enough apart and adjusted so that the signal being retransmitted by the inside antenna does not reach the outside antenna. If it does reach the outside antenna the system will oscillate (experience feedback) and shut down. There may be a situation that the outside antenna is in a position where it is receiving too much signal. A soft install will allow you to adjust in such cases.
3) You would also be able to decide the best way to route the cable inside your house or building. During the soft install most customers will run the cable though a door or window so they can connect the antennas and experiment with the system. Once they have the location of where they want the antennas, they will have a good idea of how they need to run the cable.
In the next coming weeks we will take a closer look into each one of these aspects. Stay tuned. As always, if you have a question/concern, let us know in the comments section below, on Facebook/Twitter, or give our Technical Support a call at 1-866-294-1660 or send us an email at [email protected].SHARE ARTICLE